Help Center | Got Questions?

FAQ

Do you take custom orders?

Yes! We love creating custom pieces. Whether it's portraits, wall art, wedding stationery, or something uniquely yours. We'd be happy to discuss your ideas. Feel free to drop an email at whimsona@gmail.com

Do you ship internationally?

No, we don't offer international shipping at the moment. However, all items in our shop are available for shipping across India.

How long will my order take to arrive?

Most made-to-order items are delivered within 7–10 business days, depending on your location. If you experience any delays, feel free to contact us and we'll be happy to help.

How can I track my order?

Tracking details will be shared once your order ships.

Are your stickers waterproof?

Yes! Our stickers are waterproof and designed to handle everyday exposure to water. However, like any sticker, they aren’t meant for extreme wear and tear or prolonged exposure to water.

Can I return or exchange my order?

As a small, independent studio, we currently don't accept returns or exchanges for change of mind, incorrect purchases, or simply because you've changed your mind after ordering. We carefully pack every order with lots of care to make sure it reaches you safely.
However, if your order arrives damaged, defective, or there is an issue with what you received, please reach out to us with photos. We'll look into it and work with you to find the best way to resolve it, which may include a replacement.
We try to keep our process thoughtful and low-waste, so we kindly ask you to consider your purchase before placing your order. ♡

Who creates the artwork?

Whimsona Art Studio is a small artist-run business where all illustrations and products are designed with care by a single independent artist.